Compassion Challenges -Frequently Asked Questions

Frequently Asked Questions

Got a question? We hope you will find the answer in the information below. However, if you have any further queries, please do get in touch and we will answer your question as soon as possible.

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How fit do I need to be? Could I make it to the summit?

You absolutely can make it to the summit! Make no mistake about it, reaching Uhuru Peak atop Mount Kilimanjaro is a gruelling and physically demanding challenge that will test all who attempt it. However, it is also truly achievable and, with the right approach, anyone can succeed.

With the exception of the long summit day, each day on the mountain will include between 4-6 hours trekking with the remainder of the day to relax, rest and socialise with the group. The biggest problem faced by those attempting Kilimanjaro is in fact, not lack of physical fitness but some degree of high altitude illness. Almost all participants will experience at least some of the symptoms associated with being at high altitude, but being aware of this in advance and responding appropriately will allow you to minimize its effect – namely, walking slowly and taking plenty of fluids and rest. You will be provided with more information about high altitude illness in your confirmation pack. Those with prior medical problems or concerns should seek advice from a doctor first.

With some advance physical preparation and mental determination you too truly can achieve this magnificent goal.


What is included in the total trip cost?

Trip costs include flights and in-country travel, accommodation, breakfast, lunch and dinner throughout, expedition costs and National Park entrance fees. It does not include your mandatory insurance cover, transport to and from the airport of origin, visas, vaccinations, a child protection check, tips, drinks or other expenses of a personal nature.

You will be provided with further information outlining all of the equipment you will need for the challenge. Most notably, this includes a comfortable and worn-in pair of walking boots, appropriate clothing, and a sleeping bag. Some equipment can be hired on request and at your own cost.


Who can apply to go?

Anyone over the age of 18 who wants to take on a once-in-a-lifetime opportunity to support Compassion  at the same time as trekking through and up a UNESCO World Heritage site in Tanzania. Interested participants over the age of 65 will need to provide a medical form signed by a doctor.


If I've been accepted, what information will I receive?

You will receive a comprehensive information pack providing details of the challenge and those for whom fundraising is being undertaken, how to prepare - including training, fundraising and what to take, and the itinerary with additional details about what to expect on the trip. In addition, you will be able to contact a dedicated trip manager to discuss details of the trip and your preparations, and to discuss any outstanding questions or concerns that you might have.


What food and accommodation will be provided, and how much do I have to carry?

On the challenge itself you will stay in high quality mountain tents – designed for three people but each of which will only be shared by two. Before and after the challenge you will be accommodated in a high quality local hotel – again sharing an en-suite room with one other person. You will be provided with breakfast, lunch and dinner throughout, and the quality of food on the trek itself is exceptional with a wide variety of meals and food types.

You will only need to take the clothing and equipment that you need on the trek itself as you will have an opportunity to leave other un-required items securely at the hotel whilst you’re away. During the trek, you will only carry a daypack yourself containing the items that you feel you will need between the day’s camps. Your remaining possessions (up to a maximum of 15kg) will be carried by the expert local porter team on your behalf.


Who is organising the trek?

Compassion’s partner for undertaking the Kilimanjaro Challenge is RightFoot. RightFoot works directly with trusted and highly-reputable local organisers on the ground to ensure a high quality experience throughout. RightFoot is a member of the IMEC Partnership for Responsible Travel. They take this responsibility very seriously & endeavour to ensure that the service provided is always ethical & of the highest standard.

The combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018. Therefore, you will benefit from all EU rights applying to packages. We, RightFoot Adventures Limited with company registration number 07511407 and with registered address Unit 1, Burnt Oak Business Park, Waldron, East Sussex TN21 0NL will be fully responsible for the proper performance of the package as a whole. Additionally, as required by law, we have protection in place to refund your payments and, where transport is included in the package, to ensure your repatriation in the event that we become insolvent. More information on key rights under the Package Travel and Linked Travel Arrangements Regulations 2018 can be found here.

The Package Travel and Linked Travel Arrangements Regulations 2018 require that security is provided for the monies that you pay for the package holidays booked and for your repatriation in the unlikely event of insolvency. RightFoot provides this security by way of a bond held by the Civil Aviation Authority under ATOL number 10556.

All the flights and flight-inclusive holidays on this website are financially protected by the ATOL scheme. When you pay you will be supplied with an ATOL Certificate. Please ask for it and check to ensure that everything you booked (flights, hotels and other services) is listed on it. Please see our booking conditions for further information or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. This means that in respect of all arrangements including flights, in the unlikely event of our insolvency, the CAA will ensure that you are not left stranded abroad or will arrange to refund any money you have paid to us for an advance booking except where your contracted arrangements with us do not include transport to and from the UK. In this case, if already abroad, you will be returned to the point where your contracted arrangements with us commenced.

For further information, visit the ATOL website at www.atol.org.uk. The price of our flight inclusive arrangements includes the amount of £2.50 per person as part of the ATOL Protection Contribution (APC) we pay to the CAA. This charge is included in our advertised prices. Not all Packages or travel services offered and sold by us will be protected by the ATOL Scheme. Please ask us to confirm what protection may apply to your booking.


What about altitude sickness?

Altitude sickness is frequently experienced by those travelling to altitudes typically above 2,500m. Almost everyone will experience some form of altitude sickness but the vast majority will only experience the mild and commonly occurring symptoms such as loss of appetite, nausea or vomiting, headache, fatigue, irritability, insomnia or dizziness.

Our practical experience shows that these milder symptoms can be managed and overcome through three key steps to achieving successful acclimatisation: drink plenty and eat well, walk slowly, and walk high / sleep low. Your guide team are trained to help you achieve just this and to enjoy the amazing experiences being offered.


Terms and Conditions

The full Challenge Terms & Conditions can be found here.


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